Terms & Conditions

Thank you for choosing BEXIA for your everyday wear needs. Before making a purchase, please take a moment to review our terms and conditions, including our return policy.

Returns

At BEXIA, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.

You may return any unused and unworn items within 30 days of receiving your order. Please ensure that the items are in their original packaging and include all tags and labels.

To initiate a return, please contact our customer service team at care@bexia.ca. They will provide you with all required details & further instructions.

Once we receive your returned items, we will inspect them to ensure they meet our return policy criteria. Once approved, a refund will be issued to your original form of payment within 5-7 business days.

Exchanges

If you would like to exchange an item, please mail us at care@bexia.ca with your order ID. We will initiate the process for your rightaway to ensure the quickest processing and delivery of your exchange.

Shipping

We offer free standard shipping on all orders within the Canada. Please allow 1-2 business days for order processing and an additional 3-5 business days for delivery.

If you require expedited shipping, we offer express options at an additional cost. The exact shipping fees and delivery times will be calculated at checkout.

Product Availability

While we strive to keep our inventory up to date, occasionally certain items may become out of stock. If an item you ordered is unavailable, we will notify you as soon as possible and provide you with the option to choose an alternative item or receive a refund.

Privacy

At BEXIA, we take your privacy seriously. We only collect and use your personal information for order processing and customer service purposes. We do not share your information with third parties without your consent.

For more details on how we handle your personal information, please refer to our Privacy Policy.

By placing an order with BEXIA, you agree to abide by these terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer service team at care@bexia.ca